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Loyalty Cards

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Mobile app KOKA POS

Loyalty Cards

Enabling Reward Points:

Before diving into Loyalty Cards, make sure you’ve enabled the reward points feature. You can find detailed instructions in our documentation here.

Creating Loyalty Cards for Customers:

Once your reward points are active, follow these straightforward steps to set up Loyalty Cards for your customers:

  • 1. Assign a Customer ID: When adding a new customer, make sure to provide them with a unique Customer ID. This ID will serve as their key to unlocking exclusive benefits.
  • 2. Printing the Loyalty Card: Using the assigned Customer ID, print the Loyalty Card. This card is your customer’s ticket to accumulating and redeeming reward points. You need to design & print the card externally (maybe use canva or other designing software to design the card for printing.)
  • 3. Using Loyalty Cards at the Point of Sale (POS):
  • 1. Select Customer: Begin by selecting the customer making the purchase. You can scan the QR/barcode code on their Loyalty Card or enter the customer’s mobile number or enter the customer’s name to associate the sale with their account.
  • 2. Complete the Sale: The system will automatically link the sale to the customer’s Loyalty Card, ensuring they receive the deserved reward points.
  • That’s it! You’ve successfully integrated Loyalty Cards into your UltimatePOS system. Your customers can now enjoy a personalized and rewarding shopping experience.

Updated on September 26, 2025