• ;Error 1: Mismatch between sold and purchased quantity
• Error 2: Mismatch in stock shows in Stock-Report and sales screen. Sales screen accepts products greater or less than as in stock reports.
• This rarely happens because of some unknown reasons or if you try to manually update the stock in the database.

Solution 1:

NOTE: You must have the role of admin for this to work.

• Step 1: Go to this URL www.your-pos-website.com/reports/product-stock-details
• Step 2: IMPORTANT Select the business location and press search button. It will show the list of products for which there is a mismatch.
• Step 3: IMPORTANT: Click on Fix button for each product.

Refer to the screenshot below

Solution 2:

If the solution 1 didn’t work, follow this Solution 2.

Step 1: Go to List Products screen, click the Actions button of that particular product.

Step 2: Select the ‘Product Stock History‘ option. It will direct to Product Stock History screen.

Step 3: In the Product Stock History, select the particular location where the mismatch error occurs and the particular variation of the product (only if it is a variable product).

Step 4: This will automatically fix the mismatch issue for that product in that location.